ConvexAI answers your shop’s line after hours — or 24/7 with daytime receptionist help — gathers the job details, and texts your staff. Built for restoration, plumbing, and HVAC. No calendar booking or live transfer claimed.
Floods, burst pipes, and no-heat calls don’t wait for business hours.
Forward after-hours only, or go 24/7 with daytime receptionist coverage.
Restoration is our starting point. Plumbing and HVAC use the same voice + SMS setup — after-hours or 24/7 — with questions that fit each trade. Call the demo line for each trade below.
Overnight floods and sewage backups can’t sit until morning. ConvexAI answers, gathers the job facts your tech needs, and texts them so you can decide who rolls.
Burst pipes and sewer backups don’t leave a polite message. The AI picks up after hours, asks the right questions, and texts your on-call plumber the essentials.
No heat in January or a system that won’t start overnight — ConvexAI answers, screens for safety concerns, and texts your on-call tech with the details.
If a caller mentions a gas leak, burning smell, or carbon monoxide concern, the AI tells them to leave the building and call 911 or their gas utility — not to wait for a tech.
Honest scope: AI voice plus SMS to your staff. Default example hours: Mon–Fri 8 AM–5 PM America/New_York; after-hours evenings and weekends. No calendar booking or live transfer claimed.
When your line is forwarded after hours, our AI answers emergency calls, collects the essentials for your trade, and texts your on-call staff.
$249/mo →Same after-hours coverage, plus daytime receptionist: new requests / office callback, daytime emergencies, FAQ from your info sheet, and take a message.
$399/mo →Transactional texts go to the opted-in numbers you provide — not to callers. Job details in one message so your team can respond.
Messaging policy →We only list integrations that create leads or deliver alerts.
Creates a lead in your Quickbase app for every captured call, and adds a linked call note when a caller follows up on an existing job.
Sends each lead as signed JSON to a web address you choose.
Texts new requests, urgent calls, and messages to your office or on-call phone.
Emails a summary of each new lead to your office inbox.
Posts each new lead to a Slack channel, and urgent calls to a separate channel.
Posts each new lead to a Microsoft Teams channel.
Starts a Zap for each new lead.
Creates a client and a request in Jobber for each new lead.
Creates a project in Albi for each new lead, with the call summary as a note.
Emails your customer a Google review request after a job is complete.
Sends work authorizations and contracts to your customer to sign by email after the call.
“Core product” is part of every ConvexAI plan. “Available on request” means we build or turn it on for your shop before you go live.
We’re focused on owner-run restoration, plumbing, and HVAC shops that need reliable call capture — not inflated appointment-booking claims.
Cover nights and weekends — or add daytime receptionist help.
Sized for independents who can’t staff a full night desk.
Alerts go to opted-in shop numbers — not to callers.
Phone forwarding + onboarding — no CRM required for launch.
Started for water / flood shops; same voice + SMS for plumbing and HVAC with trade-specific questions.
On-call numbers are opted in verbally and/or in writing — see our Messaging Policy.
$750 setup for both tiers. Then $249/mo after-hours only (400 call minutes/month included), or $399/mo for 24/7 (1,200 call minutes/month included). Additional minutes $0.40/min. No fake metrics.
Talk to a real person: call a trade demo line below, or email llong@convexai.org.
Onboard your shop, set staff numbers with express consent, forward after-hours — or run 24/7.
Call a trade demo line or email us. We’ll walk through after-hours or 24/7 and show how voice + SMS works for your trade.
You provide on-call numbers with express consent (verbal script and/or written agreement). We configure your AI voice agent.
Point forwarding at ConvexAI for after-hours or all day. Calls get answered; your staff get SMS job alerts.
Same $750 setup on both. Pick after-hours only, or 24/7 with daytime receptionist. Each tier includes a monthly call-minute allowance.
$750 one-time setup (both tiers) · Example hours: Mon–Fri 8 AM–5 PM America/New_York; after-hours evenings & weekends
Cover evenings and weekends when your shop is closed.
After-hours coverage plus daytime receptionist help.
Or email llong@convexai.org. SMS frequency varies; message & data rates may apply. Reply STOP to cancel. Messaging Policy.
We’re early and honest: call a trade demo line or email to hear how ConvexAI answers calls and texts your staff. No fake “AI will call you in minutes” form.
Share your trade, shop size, call volume, and whether you want after-hours or 24/7.