AI coverage for water damage & restoration shops
When a homeowner has standing water at 2 AM, they don’t leave a voicemail and wait. ConvexAI answers after hours — or 24/7 with daytime receptionist help — gathers the job details, and texts your staff.
Calls we help with
- Water and flood emergencies in the home
- Sewage backups and contaminated water
- Active leaks where someone needs to roll tonight
What the AI collects
- Caller name and callback number
- Property address
- What happened (water / flood / sewage)
- Whether water is still active
- Roughly when the house was built
- Insurance info if the caller offers it
How it fits your shop
Built for independent restoration shops (about 1–10 trucks). Example business hours: Mon–Fri 8 AM–5 PM America/New_York; after-hours evenings and weekends. We answer, text your opted-in staff numbers, and you decide who goes. Daytime (24/7 tier): new requests / office callback, daytime emergencies, FAQ from your info sheet, take a message. No calendar booking or live transfer claimed.
$750 one-time setup. Then $249/mo after-hours only (includes 400 call minutes/month), or $399/mo for 24/7 (daytime + after-hours; includes 1,200 call minutes/month). Additional minutes $0.40/min on either tier. Same pricing as plumbing and HVAC.