AI coverage for plumbing shops
Burst pipes and sewer backups don’t wait until morning. ConvexAI answers after hours — or 24/7 with daytime receptionist help — asks whether the main is shut off and if water is spreading, and texts your staff.
Calls we help with
- Burst or leaking pipes
- Sewer backups
- No hot water
- Water heater leaks
What the AI collects
- Caller name and callback number
- Property address
- What the problem is
- Whether the main water is shut off
- Whether water is still spreading
How it fits your shop
Same voice + SMS setup we use for restoration, with plumbing-specific questions. Example hours: Mon–Fri 8 AM–5 PM America/New_York; after-hours evenings and weekends. Your opted-in staff numbers get a transactional text with the job summary (not callers). Daytime (24/7 tier): new requests, emergencies, FAQ, take a message. No calendar booking or live transfer claimed.
$750 one-time setup. Then $249/mo after-hours only (includes 400 call minutes/month), or $399/mo for 24/7 (includes 1,200 call minutes/month). Additional minutes $0.40/min on either tier.